Most Ask
General Questions
We are a fully registered company in Bangladesh and we are affiliates of MHWT and MCW Hospital.
PCA stands for Personal Care Assistants. We are different from a typical Caregiver or Nurse because we have focused trainings on Elderly Care and on bedside Manner at an International standard.
It is our extensive trainings and specialized services that set us apart from the rest. Our focus is on care of our patient and not bogged down with other tasks, to make sure our clients get the best care possible.
Our Customer Relationship Manager (CRM) is there to make your whole experience with us a seamless one. From the first time you have an audit to heling pick the right caregiver for you, our CRM is at your disposals throughout your whole Journey with PCA Home.
Our Medical Auditors (MA) are Super Nurses that can gauge your exact medical and medicinal needs, as well as, which classification of PCA will work best for you. Also, when we do continued Audits, our MA’s make sure that you are continually updating your medical needs as time goes on with our services.
A Personalized Care Plan (PCP) is the individual plan created for you or your loved one. It is a Daily, Weekly and Monthly Plan to make sure that our clients are cared for in a quality way. With check ins from our CRM and full schedules of service, we ensure that our clients are getting the proper service they deserve.
Besides our top tier experience and training, we have safety plans in place for all of our customers.
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Other Questions
We have specialized Hospital services to make this difficult time an easier one. Whether it be a ear to listen or someone to double check on all of your medical needs, we are here for you.
Yes, we can, our flexible hours make it so every need can be met no matter the amount of time or the location. We are also very comfortable in hospital setting so we can make sure you get the service you need and deserve.
We currently have a plan that is made just for such a situation. Our working Family plan suits this perfectly. Please reach out for more information.
Yes, we can, our flexible hours make it so every need can be met no matter the amount of time or the location. We are also very comfortable in hospital setting so we can make sure you get the service you need and deserve.
Our Medical Auditors do periodic checks ins on you to make sure the Personalized Care Plan is still meeting your needs the best way, also any updates in medications or changes will be communicated to our internal team whenever there is potential need for change or requested.
There is on wrong time to give your loved ones the proper help that they need. All cases are different and require different levels of care which is why we create Personalized Care Plans for all of our clients.
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According to the Personalized Care Plan (PCP), if the need is there for 24 hour service, we can provide this. While keeping in mind that our PCA’s are also human and need a proper sleep schedule. So in many cases, there will need to be Multiple PCA’s caring for 1 Client.
It is our goal to change the Stigma of a Caregiver in Bangladesh. Currently this is not as respected of a trade domestically. Why is such an important position not respected? Because we do not have skilled professionals doing these jobs, but what could be more important than taking care of our elderly loved ones? We need to start giving our PCA’s respect. We start doing this by giving them better hours for more competitive pay.
No we don’t, we also have relationships with certain Hospitals so that we can make sure our clients are taken care of to the fullest throughout all of there visits. Please reach out to us to see our list of approved hopsitals for PCA Home.
If your hospital is on our approved Hospital list you can contact one of our CRM’s or the Hospital Reception to book your PCA.
Our Personal Care Assistants (PCAs) have extensive Hospital experience and know there way around the Hospital they are working at, they also are at your disposal during your stay. This included giving clear explanations of your conditions, helping with Daily Care needs and keeping your family members informed on your situation.